Chewy is an American online retailer specializing in pet products and services. The company offers a wide range of items including pet food, toys, medications, and supplies for dogs, cats, birds, fish, reptiles, and other animals through its e-commerce platform and mobile app.
Founded in 2011, Chewy has built its business on customer service excellence, featuring 24/7 support, auto-ship subscription services for recurring deliveries, and a generous return policy. The company operates multiple fulfillment centers across the United States to ensure fast delivery to pet owners nationwide.
Chewy went public in 2019 and trades under the ticker symbol CHWY. The company has expanded beyond just product sales to include telehealth services for pets and online pharmacy services, positioning itself as a comprehensive solution for pet care needs. Despite facing competition from traditional retailers and other e-commerce giants, Chewy has maintained a strong position in the online pet supply market through its focus on customer experience and pet parent loyalty.
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